Registration is only required if you do not have a username. Please check your spam & junk mail folders to ensure you have not already received an email with a username and password. If you already have a username log in here

Each account must have a unique email address associated with it. Please contact us if you need multiple accounts with the same email address (i.e. related family members).

You must be 18 or over to use eConnect. Please schedule your intake session with "eConnect Counselor" and a counselor will be assigned to you. DO NOT SCHEDULE A SESSION WITH A SPECIFIC COUNSELOR. PLEASE CHOOSE "E-CONNECT COUNSELOR" FOR YOUR FIRST SESSION. Make sure to choose the appropriate time zone when scheduling an appointment. If you are having difficulty scheduling or need a sooner appointment, please call us toll free at 888-989-ECON (3266).


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Terms and Policy

HIPAA Privacy Statement

We respect client confidentiality and will only release information about you in accordance with applicable State and Federal law. If state law is stricter, these more stringent provisions will always take precedence. This notice describes our policies related to the use of your mental health records.
We are required by law to maintain the privacy of protected health information and to provide you with notice of our legal duties and privacy practices. In accordance with state and federal law, we will make reasonable efforts to limit use, disclosure of and requests for protected health information to the minimum necessary to accomplish the intended purpose.

Effective Date: May 1, 2008
Privacy Contact: If you have any questions about this policy or your rights, contact the Privacy Contact at CuraLinc Healthcare, 314 W. Superior Street, Suite 601, Chicago, IL, 60654, 888-989-ECON (3266). 

In order to provide you care, there are times when we will need to share your information with others. This includes the following times, under 45 C.F.R. 164.502:

Treatment: Information about you may be disclosed for treatment purposes. For example, information may be disclosed to a clinical supervisor, consulting therapist or member of a team providing services to provide, coordinate, or manage your care.

Payment: Information may be used for payment purposes. Information may be used to collects sums or receive third party payment for certain mental health services, but disclosure will be limited only to information needed to pursue collection.

Healthcare Operations: Information about you may be used to coordinate healthcare operations. For example, the information may be used in conducting a peer review of the services being provided.
However, if state law is more restrictive, your protected health information will be disclosed to a third person or for billing purposes only to the minimum extent necessary and in accordance with such state law.

Pursuant to Federal Statute 45 C.F.R. 164.512, information about you can be disclosed without your consent in the following circumstances (certain records, such as psychotherapy notes, and drug and alcohol records, are subject to additional disclosure restrictions):

Emergencies: In case of an emergency, and if you are not able to give or refuse permission, we will share only the information that is directly necessary for obtaining emergency care for you, according to our professional judgment.
Danger to Self and/or Others: Information may be disclosed if you are a danger to yourself or others. CuraLinc may disclose information to the appropriate authorities if we reasonably believe such disclosure is necessary to protect you or a third party from a clear imminent risk of serious physical or mental injury or disease or death. CuraLinc may report information in the event of a serious threat of physical violence against a reasonably identifiable victim.
Use for Public Health Activities: Information may be disclosed to a public health authority that is authorized by law to collect or receive information for public health activities, including but not limited to activities related to the safety or effectiveness of a product or activity as regulated by the Food and Drug Administration; potential or known exposure to a communicable disease or a risk of contracting or spreading the disease;

Abuse or Neglect: Information about you may be disclosed if CuraLinc has a reasonable basis to believe that abuse or neglect may have occurred, whether it be child abuse, elder abuse, institutional abuse or domestic violence.
As Required by law: CuraLinc must disclose information if required to do so by a court order, judicial or administrative proceeding, or for other law enforcement purposes.

Health Oversight Activities: Information about you may be disclosed to a health oversight agency that is authorized by law to collect or receive certain information for the appropriate oversight of the health care system, eligibility for government benefit programs, compliance with government regulatory programs, or compliance with civil rights laws.
In the Event of Death: Information may be disclosed to a coroner or medical examiner for the purposes of identification, determination of the cause of death, or other duties as authorized by law.

Research: Information may be used or disclosed for research purposes in such manner as authorized by law.
Specialized Government Functions: Information may be disclosed for specialized functions related to, but not limited to, military and veterans activities, national security and intelligence activities, or medical suitability determinations.
Workers' Compensation: Information about you may be disclosed to the extent necessary to comply with workers' compensation laws or other similar programs that provide benefits for work-related injuries or illness.

Other uses and disclosures of your protected health information will be made only with your written authorization. You may consent in writing to (via a CuraLinc Authorization for Disclosure of Records and Communications Form) a release of your records to yourself or others for any purpose you choose.

You may revoke any such authorization in writing at any time unless we have already acted in reliance upon it.
We may contact you to provide appointment reminders or information about treatment alternatives or other health related benefits and services that may be of interest to you.

Pursuant to Federal statute 45 C.F.R. 164, you have the following rights under law:
Right to Inspect and Copy Your Record: With limited exceptions, you are entitled to inspect the mental health records we have generated about you. You are also entitled to a copy of these records. Please make a request in writing to the Privacy Contact to inspect and/or copy your records. We may charge you a reasonable fee for copying and mailing your record.

Right to Restriction of Record: You may ask us not to use or disclose part of the record. This request must be in writing to the Privacy Contact. CuraLinc is not required to agree to your request if we believe it is in your best interest to permit disclosure of the information.

Right to Confidential Communications: You may request that we communicate with you about your information by different means or at different locations. For example, you may ask us to remind you of appointments by calling you at home instead of at work or by sending a message to your personal electronic mail instead of calling you. Your request must be made in writing to the Privacy Contact. CuraLinc is required to accommodate any reasonable request you make concerning such contact.

Right to Amend Record: You may request that we amend your mental health records by adding or deleting certain information that is incomplete or inaccurate. This request must be made in writing to the Privacy Contact. We may deny your request if we did not create the information you want changed, or for certain other reasons. If we deny your request, we will provide you with a written explanation. You may then respond with a statement of disagreement that will be added to your records. If we accept your request to change the information, we will make reasonable efforts to tell others, including people you name, of the amendment and to include the amendment in any future sharing of that information.

Right to Copy of Privacy Notice: You have the right to obtain a paper copy of this notice upon request, even if you have agreed to receive this notice electronically.

Right to Accounting of Disclosures: You have a right to receive a list of all the times during the six year period prior to the date of your request that we or a business associate shared your information for purposes other than treatment, payment, and health care operations, and other specified exceptions. This request must be made in writing to the Privacy Contact.

If you have any questions about this notice, or if you think we have violated your privacy rights, please contact the Privacy Contact at CuraLinc Healthcare, 314 W. Superior Street, Suite 601, Chicago, IL, 60654, 888-989-ECON (3266). You may also submit a written complaint to the U.S. Department of Health and Human Services, 200 Independence Avenue SW, Washington D.C., 20201, (877) 696-6775. We will not retaliate in any way if you choose to file a complaint.

CuraLinc is required to comply with the terms of the Privacy Notice currently in effect. However, CuraLinc reserves the right to change its Privacy Policy based on its needs and changes in State and Federal law. Any material change in the Privacy Policy will be communicated to you by electronic mail.
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Distance Counseling Disclaimer
By clicking the "Accept" button, you are certifying that you are 18 years of age or older. By using eConnect, you are expressly consenting to the collection, use, and disclosure of your personal information in accordance with state and federal laws that govern confidentiality, as well as in accordance with HIPAA privacy laws. In this disclaimer, the term "Client" is used to describe the individual that visits the eConnect portal, voluntarily enters information and utilizes the services provided by the eConnect counselors. You are also acknowledging that the laws for the state in which you reside may limit or prevent you from accessing these services directly. In such an event, an eConnect Counselor will help you find alternative resources to provide the appropriate level of care.

All eConnect Counselors are licensed mental health professionals who have a master's or doctorate degree in psychology or a related counseling field. Each counselor is trained in providing therapy, has had training specific to providing distance counseling, and has a minimum of five years experience in the direct delivery of behavioral health services. CuraLinc's credentialing procedures follow the standards for credentialing set forth by the National Committee for Quality Assurance (NCQA).

You also acknowledge that not all concerns are appropriate for web-based counseling. Relationship issues, some stress issues such as time management, financial or legal concerns that are impacting emotional wellbeing, parenting issues, situational depression, and grief/loss issues are all appropriate for eConnect. Individuals with substance abuse issues, eating disorders, or with acute mental health conditions should be assessed telephonically or in person. CuraLinc Healthcare maintains best practice standards, and eConnect counselors reserve the right to refer you to more appropriate levels of treatment at any time if web-based counseling cannot clinically address your needs.

The information you provide is kept confidential in compliance with the most restrictive applicable local, state or federal laws. CuraLinc Healthcare takes all necessary and reasonable precautions to ensure the information you provide is accessible only to authorized CuraLinc Healthcare employees. All offline material is kept in a secure database that only authorized CuraLinc Healthcare employees may access. CuraLinc Healthcare will not release your information to any third party unless you have submitted written authorization for such disclosure signed by you, and if necessary, notarized. Confidentiality will also not be upheld if any of the following circumstances occur:
- There is an imminent risk of death or injury to yourself such as in the case of suicide;
- There is an imminent risk of death or injury to a specific person such as in the case of homicide;
- There is concern about the safety and welfare of any children, disabled person, or elderly persons;
- Information may be disclosed under direct court ordered subpoena, and/or with legal counsel in regards to the above.

In the event of an emergency, or the need of immediate services, you are strongly encouraged to contact your local emergency services or 911 responders.

CuraLinc Healthcare takes every reasonable technical, physical and administrative precaution necessary to ensure that services provided over the internet are done in a safe and secure manner. The latest encryption software, such as SSL, is utilized to maintain this security and privacy. Passwords are also employed to verify the identity returning clients requesting services. CuraLinc Healthcare cannot guarantee the security and privacy of the computer used by the client and/or the environment in which they chose to participate in eConnect. CuraLinc Healthcare encourages clients to use the latest antivirus and firewall software, and to use this service in a safe and private location.

In the event that you are not able to reach your eConnect Counselor, or there is a problem with the site, you may send an email to your counselor or to eConnect at When sending an email, please note that emails may not be encrypted, and CuraLinc Healthcare encourages you to limit any sensitive information in emails being sent. Similarly, any necessary correspondence or contact with your eConnect Counselor will be prearranged to ensure confidentiality.

You have the right to terminate services with eConnect counseling at any time without fear of repercussions. Your information will continue to remain confidential and will be stored in accordance with the most restrictive local, state, or federal laws. In the event that other accommodations are required that extend beyond what CuraLinc is able to reasonable provide, CuraLinc reserves the right to refer you to an appropriate mental health provider in your area who is able to provide services at the same level.

If you have any questions about the security or privacy of the eConnect site, you can send an email to

CuraLinc Healthcare reserves the right to modify this Disclaimer at any time.
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